Product Policy

Our goal is your satisfaction.

If, for whatever reason, you are dissatisfied with your purchase, you can return it to C-A-L innovations within 30 days of purchase date subject to conditions below.

Refunds

Our goal is to ensure your complete satisfaction. If, for whatever reason, you are dissatisfied with your purchase, you can return it to, C-A-L innovations within 30 days of purchase date subject to conditions below. Claims for missing items or items damaged in transit must be received within 3 business days of receipt of merchandise. Refunds on returned items will be issued in the form of a check. Once we receive and inspect the product we will issue you a check. Please allow 1-2 weeks for a check to be issued and received.

Exchanges

If the item was sent back for an exchange, please allow 3-5 business days for the replacement to be processed.

Conditions

All returned or exchanged items must be in new condition, in their original box, and must include all packing material, accessories. If conditions are not met, C-A-L innovations reserves the right to refuse the return or to charge a restocking fee not less than 15%.

Shipping

Customer is responsible for shipping, unless item is defective.

Before sending returns an email must be sent to info@c-a-li.com to file return claim.

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